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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Max Stone

Max Stone

July 9, 2024

5  out of  5
rating by Max Stone
"I had an accident the night before and I had to file a claim so I went in the office and spoke with Brandy. She was so helpful with helping me file a claim. If you are looking for an insurance agent go to this location they treat you like family and will take good care of you. Thanks for the help Brandy"
We responded:
"Accidents can be very scary! I hope you're okay, Max. However, these are the exact situations where our brilliant State Farm team shines the brightest. Customer service is everything at times like that. I'm pleased to hear that you had a quality experience with Brandy. She is certainly a wonderful asset to our team! We thank you for taking the time to leave us a terrific review. - Rob"
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TheLiznwill

November 10, 2023

5  out of  5
rating by TheLiznwill
"I went in to file a claim and left feeling so much better about my loss. Brandy was both professional and caring (2 traits one usually doesn’t find in the same person). Thanks St. Farm!"
We responded:
"Elizabeth, thank you for sharing your positive experience with Brandy! It's wonderful to know that Brandy was able to assist you in such a professional and caring manner. We're dedicated to making the claims process as smooth and reassuring as possible for our customers. If you have any more questions or require further assistance, please don't hesitate to reach out to us. We're here to support you every step of the way! – Rob "
Profile photo of Whitney Young

Whitney Young

September 28, 2023

5  out of  5
rating by Whitney Young
"Ms.Brandy always nice sweet will help you get whatever need get done she not going stop until she get Job done need more people like her"
We responded:
"Hi Whitney, we're thrilled to hear about your positive experience with Ms. Brandy! She's dedicated to ensuring our customers' needs are met, and your kind words reflect her commitment to exceptional service. We're lucky to have her on our team, and we appreciate your feedback. - Rob "
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Erica Delaney

September 27, 2023

5  out of  5
rating by Erica Delaney
"Brandy and Jennifer were awesome"
We responded:
"Thank you for the glowing 5-star review, Erica! We are delighted to hear about your positive experience with Brandy and Jennifer. We are more than happy to assist you with any of your insurance inquiries! – Rob "
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Fred Schiel

July 5, 2023

5  out of  5
rating by Fred Schiel
"Friendly and knowledgeable. Very competitive on everything. (And no membership fees)"
We responded:
"Hi Fred, thank you so much for your glowing 5-star review and for choosing our State Farm office for your insurance needs! We're thrilled to hear that you found our team friendly, knowledgeable, and happy with your coverage. – Rob "
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Sue Pettit

June 14, 2023

5  out of  5
rating by Sue Pettit
"Saved me money and explained insurance in terms I could easily understand!"
We responded:
"Thank you, Sue! We want to deliver real value to great customers like you- surprisingly good rates with exceptional service and advice. We appreciate you!"
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Otis Jake lll

May 24, 2023

5  out of  5
rating by Otis Jake lll
"Met with Brandy at State Farm she was professional and nice. She help me with my claim with no problem."
We responded:
"Hi Otis, Thank you for sharing your experience with Brandy! I'm happy to hear that she was able to help you. Please know you can reach out anytime for assistance! – Rob "
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Phyllis Tate

April 4, 2023

5  out of  5
rating by Phyllis Tate
"I had the pleasure of filing a claim with MS Brandy @ the local office, she was very helpful, professional and help to make the process one of ease! Thank You so much MS Brandy!!!"
We responded:
"Thank you for the kind words and 5-star review, Phyllis! Our customers always love working with Brandy. I'm glad to hear that she was able to help with your claim! – Rob "
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Ann Byzet

March 27, 2023

5  out of  5
rating by Ann Byzet
"State Farm staff was very considerate and did a great job!😊"
We responded:
"Ann, thank you so much for your review of Rob Rice State Farm! We’re thrilled to hear you enjoyed working with our team, and we look forward to serving you again in the future. - Rob"
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Kerry Francis

March 3, 2023

5  out of  5
rating by Kerry Francis
"Very professional! Ms Brandy was so helpful !"
We responded:
"Thank you, Kerry, for your review! Brandy is a fantastic team member, and we’re proud to have her on board. Please reach out if there is anything else we can do to assist you. - Rob"
Profile photo of Charlie Patton

Charlie Patton

September 22, 2022

3  out of  5
rating by Charlie Patton
"Thanks two the in tri.Inc comp.for save"
We responded:
"Hi Charlie, thank you for your feedback! We always do our best to try and help our customers save on their deductible. If there is anything we can do to help make your experience even better, please let us know! – Rob"
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victoria edwards

September 16, 2022

5  out of  5
rating by victoria edwards
"love doing bussiness with this company! been using them for years and they always make you feel like they care and have got your back"
We responded:
"Victoria, thanks so much for the great review! We appreciate your business with us over the years as well and are glad you have continued to trust us with your insurance. Whenever you need us, we are just a phone call away! - Rob"
Profile photo of Frank Davis

Frank Davis

September 14, 2022

5  out of  5
rating by Frank Davis
"Great service from Brandy. Been with SF for several years and they are great!!!"
We responded:
"Frank, thanks so much for your review of your experience with Brandy! We appreciate your business with us over the years, and please know you can call Brandy or anyone on the team whenever you have questions! – Rob"
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Eric Hampton

September 8, 2022

5  out of  5
rating by Eric Hampton
"Jennifer is the best"
We responded:
"Hi Eric, thank you for the kind words about your experience working with Jennifer! We think she's pretty awesome too. Our team is always here for you and your insurance needs! - Rob"
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StylezbyMiMi

August 25, 2022

5  out of  5
rating by StylezbyMiMi
"Ms. Brandy is ALWAYS helpful!!! Love her . She make sure that I am satisfied with anything before I get off the phone ."
We responded:
"Hi Mimi, thanks for the great feedback about Brandy! We’re so fortunate to have her on our team. Our entire team is always here for assistance with your insurance. Thanks again! - Rob"
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Daniel Gillen

August 19, 2022

5  out of  5
rating by Daniel Gillen
"The team at this office is awesome I bought a new truck and before I drove out of the parking lot Mandy had my insurance set and emailed my insurance card to me. I highly recommend them"
We responded:
"Thanks for the 5-star feedback, Daniel! I’m so glad to hear you had a good experience with Mandy, she is a Rockstar! Our entire State Farm team is here for you whenever you need us! – Rob"
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Doris Klyce

August 18, 2022

5  out of  5
rating by Doris Klyce
"Semi flew by me on 45 headed into Tupelo, threw something off pavement and struck my windshield. Caused a large starburst and about a 10 - 12” crack on driver’s side.. Brandy handled the claim with professionalism and speed.. first time working with her, very pleased with her efficiency and pleasant personality! Rob, you have a real winner here !! Thank you, Brandy!!"
We responded:
"Hi Doris, thanks for sharing your experience. That’s a scary situation and I’m glad you’re OK. I’ll be sure to pass this feedback along to Brandy. We’re very lucky to have her! Anytime you need assistance, we will always be here! – Rob"
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amanda bass

August 15, 2022

5  out of  5
rating by amanda bass
"Debbie and Sharon are the best ....."
We responded:
"Hi Amanda, thanks for the kind words about Sharon and Debbie! We’re so fortunate to have them on our team. Everyone here at the office is here and available for support whenever you need us! – Rob"
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Angela Cook

August 5, 2022

5  out of  5
rating by Angela Cook
"Great service from great people for years!"
We responded:
"Thank you for the 5-star feedback, Angela! We certainly appreciate your loyalty with us over the years, and thank you for the kind words. We believe our people are what make the difference and I’m glad you’ve had a positive experience. Reach out any time! - Rob"
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Mae Bell Row

August 2, 2022

5  out of  5
rating by Mae Bell Row
"Brandy the agent there is so sweet and took good care of us and our claim fast. Thank you Brandy!"
We responded:
"Mae Bell, thank you so much for the kind words about Brandy! Claims are never a fun experience and I’m so glad Brandy made that a quick and easy experience. Reach out any time, Brandy and I are always here for you! – Rob"
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Shawn Brannon

August 1, 2022

5  out of  5
rating by Shawn Brannon
"Fantastic experience working with Brandy on my claim! She was very professional and super helpful! Highly recommend!"
We responded:
"Hi Shawn - We're so glad that you were able to navigate your claim smoothly. Brandy is a great asset to our State Farm team. We appreciate you taking the time to leave us a review! - Rob"
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Derrick Armstrong

July 29, 2022

5  out of  5
rating by Derrick Armstrong
"Thx Ms Brandy for everything"
We responded:
"Brandy, our State Farm team and I truly appreciate your review, Derrick! So glad to hear that your insurance needs were fulfilled through my office. - Rob"
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Christopher Crowley

July 27, 2022

5  out of  5
rating by Christopher Crowley
"Best service ever"
We responded:
"Hi Christopher, thank you for the kind words! We aim to provide excellent service every day and I’m glad you had that experience. Reach out any time you have questions, we are here for you! – Rob"
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Melissa Klyce

July 16, 2022

5  out of  5
rating by Melissa Klyce
"I was involved in a hit and run. The driver gave me a thumbs up and took off. I called brandy at my rob rice state farm agency. Stellar job. She orchestrated the whole process with ease. I am getting my car fixed and will be good to go. I have had them since I started driving in 97. Definitely recommended"
We responded:
"Hi Melissa, we're so sorry about the hit-and-run situation you had to deal with, but we are always here to help! Brandy is a rock star on our team and I appreciate you sharing your experience working with her. Thank you for your loyalty in working with us for the last 25 years. It's good neighbors like you that are why we are in this business. Take care! - Rob"
Profile photo of Lucky Evans

Lucky Evans

June 29, 2022

5  out of  5
rating by Lucky Evans
"Affordable prices and helpful staff. The staff has offered great life advice and been able to answer all of my questions and concerns."
We responded:
"Thank you for the 5 stars, Lucky! We always do our best to find the right insurance coverage at the right price. My team and I will always be here to help with whatever you need. Reach out any time! - Rob"