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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Krista Blanchard

Krista Blanchard

December 9, 2024

5  out of  5
rating by Krista Blanchard
"Brandy took care of my claim and it went smoothly."
We responded:
"Hi Krista, thank you for sharing your experience! We're so glad that Brandy made your claims process smooth and hassle-free. If you need assistance with anything else, we're always here to help! - Rob"
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Trenda Griffin

November 21, 2024

5  out of  5
rating by Trenda Griffin
"Great service. Jennifer and Rob are so nice and patient with your needs"
We responded:
"Hi Trenda, thank you so much for your kind words! We're happy to provide you with great service and continue meet your needs with patience and care any time. Your feedback means a lot to us and we're always here to help! - Rob "
Profile photo of Rachel Cunningham

Rachel Cunningham

November 15, 2024

5  out of  5
rating by Rachel Cunningham
"Brandy was exceptional for working on my auto claim."
We responded:
"Hi Rachel, thank you for your feedback! We're so glad to hear that Brandy provided exceptional service while assisting with your auto claim. We’ll make sure to share your kind words with her. If you need any further assistance, don’t hesitate to reach out! - Rob "
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Shaheryar Jafry

October 23, 2024

5  out of  5
rating by Shaheryar Jafry
"Very kind and caring people. Highly recommended. All office staff including Rob are awesome and will go above and beyond to help."
We responded:
"Hi Shaheryar, thank you so much for your kind words and recommendation! I'm glad that you’ve had a positive experience with our team. Going above and beyond for our customers is what we strive for every day. We’re always here to help whenever you need us! - Rob "
Profile photo of Kelly Johnson

Kelly Johnson

October 11, 2024

5  out of  5
rating by Kelly Johnson
"Jennifer L is AMAZING!!! She is so helpful and understanding of my needs."
We responded:
"Hi Kelly, thank you so much for your feedback about Jennifer! We're lucky to have her on our team. She is great at understanding our customers' needs and I'm glad you had that experience. Our whole team including Jennifer are always here to help! - Rob "
Profile photo of Jonita Mitchell

Jonita Mitchell

October 11, 2024

1  out of  5
rating by Jonita Mitchell
"First, let me say that Brandy was very nice and we appreciated everything that she did for us. My experience with State Farm was an unpleasant and disappointing one, my husband and I had been insured with State Farm for several years. We had our house and vehicles insured with State Farm but when we needed them to fix our roof after the hail storm in March 2023 they denied our claim and dropped us! We had four contractors that said due to the hail damage the whole roof needed to be replaced. They said it was our roof was old, old it may have been but it wasn't damaged until the hail storm damaged it!"
We responded:
"Thank you for sharing your experience, Jonita. We’re truly sorry to hear about your disappointment with your recent experience. We understand how frustrating it must have been, and your feedback is important to us. If there’s anything we can do to address your concerns or provide further assistance, please contact us directly. – Rob"
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Myra Smith Killough

October 1, 2024

5  out of  5
rating by Myra Smith Killough
"Brandy was so helpful with my problem today!! Thank you Brandy!!"
We responded:
"Hi Myra, thank you for your kind words! I'm glad Brandy was able to help you out. If you need any further assistance, don't hesitate to reach out, we're always here to help! - Rob "
Profile photo of Margaret Johnson

Margaret Johnson

September 26, 2024

5  out of  5
rating by Margaret Johnson
"Rep Brandy did an exceptional job!"
We responded:
"Thank you for your 5 star feedback, Margaret! We love having Brandy on our team and it's always great to see when she does an expectational job for our customers. Brandy and our whole team are here for you whenever you need us! - Rob "
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Julie Mattox

September 25, 2024

5  out of  5
rating by Julie Mattox
"Sharon, one of Rob's staff members, went above and beyond her job description. Even though, technically, I am no longer a client, she helped me with my jewelry policy. I appreciate her genuine caring attitude and her professionalism. She's the BEST!"
We responded:
"Thank you so much for sharing your experience, Julie! We’re thrilled to hear that Sharon went above and beyond to assist you. Her dedication and genuine care truly shine through. We’ll be sure to pass along your kind words to her. If you ever need anything else, don’t hesitate to reach out. We’re here to help! – Rob "
Profile photo of Roger Erwin

Roger Erwin

September 23, 2024

5  out of  5
rating by Roger Erwin
"Micki Did a Great Job getting my jeep insured Thanks Alot"
We responded:
"Hi Roger, thank you for sharing your experience! We're so glad to hear that Micki did a great job getting your Jeep insured. We'll be sure to pass along your appreciation. If you need anything else, don’t hesitate to reach out—we’re here to help! - Rob"
Profile photo of Quetta Hunter

Quetta Hunter

July 9, 2024

5  out of  5
rating by Quetta Hunter
"I had an accident the night before and I had to file a claim so I went in the office and spoke with Brandy. She was so helpful with helping me file a claim. If you are looking for an insurance agent go to this location they treat you like family and will take good care of you. Thanks for the help Brandy"
We responded:
"Accidents can be very scary! I hope you're okay, Max. However, these are the exact situations where our brilliant State Farm team shines the brightest. Customer service is everything at times like that. I'm pleased to hear that you had a quality experience with Brandy. She is certainly a wonderful asset to our team! We thank you for taking the time to leave us a terrific review. - Rob"
Profile photo of TheLiznwill

TheLiznwill

November 10, 2023

5  out of  5
rating by TheLiznwill
"I went in to file a claim and left feeling so much better about my loss. Brandy was both professional and caring (2 traits one usually doesn’t find in the same person). Thanks St. Farm!"
We responded:
"Elizabeth, thank you for sharing your positive experience with Brandy! It's wonderful to know that Brandy was able to assist you in such a professional and caring manner. We're dedicated to making the claims process as smooth and reassuring as possible for our customers. If you have any more questions or require further assistance, please don't hesitate to reach out to us. We're here to support you every step of the way! – Rob "
Profile photo of Whitney Young

Whitney Young

September 28, 2023

5  out of  5
rating by Whitney Young
"Ms.Brandy always nice sweet will help you get whatever need get done she not going stop until she get Job done need more people like her"
We responded:
"Hi Whitney, we're thrilled to hear about your positive experience with Ms. Brandy! She's dedicated to ensuring our customers' needs are met, and your kind words reflect her commitment to exceptional service. We're lucky to have her on our team, and we appreciate your feedback. - Rob "
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Erica Delaney

September 27, 2023

5  out of  5
rating by Erica Delaney
"Brandy and Jennifer were awesome"
We responded:
"Thank you for the glowing 5-star review, Erica! We are delighted to hear about your positive experience with Brandy and Jennifer. We are more than happy to assist you with any of your insurance inquiries! – Rob "
Profile photo of Fred Schiel

Fred Schiel

July 5, 2023

5  out of  5
rating by Fred Schiel
"Friendly and knowledgeable. Very competitive on everything. (And no membership fees)"
We responded:
"Hi Fred, thank you so much for your glowing 5-star review and for choosing our State Farm office for your insurance needs! We're thrilled to hear that you found our team friendly, knowledgeable, and happy with your coverage. – Rob "
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Sue Pettit

June 14, 2023

5  out of  5
rating by Sue Pettit
"Saved me money and explained insurance in terms I could easily understand!"
We responded:
"Thank you, Sue! We want to deliver real value to great customers like you- surprisingly good rates with exceptional service and advice. We appreciate you!"
Profile photo of Otis Jake lll

Otis Jake lll

May 24, 2023

5  out of  5
rating by Otis Jake lll
"Met with Brandy at State Farm she was professional and nice. She help me with my claim with no problem."
We responded:
"Hi Otis, Thank you for sharing your experience with Brandy! I'm happy to hear that she was able to help you. Please know you can reach out anytime for assistance! – Rob "
Profile photo of Phyllis Tate

Phyllis Tate

April 4, 2023

5  out of  5
rating by Phyllis Tate
"I had the pleasure of filing a claim with MS Brandy @ the local office, she was very helpful, professional and help to make the process one of ease! Thank You so much MS Brandy!!!"
We responded:
"Thank you for the kind words and 5-star review, Phyllis! Our customers always love working with Brandy. I'm glad to hear that she was able to help with your claim! – Rob "
Profile photo of Ann Byzet

Ann Byzet

March 27, 2023

5  out of  5
rating by Ann Byzet
"State Farm staff was very considerate and did a great job!😊"
We responded:
"Ann, thank you so much for your review of Rob Rice State Farm! We’re thrilled to hear you enjoyed working with our team, and we look forward to serving you again in the future. - Rob"
Profile photo of Kerry Francis

Kerry Francis

March 3, 2023

5  out of  5
rating by Kerry Francis
"Very professional! Ms Brandy was so helpful !"
We responded:
"Thank you, Kerry, for your review! Brandy is a fantastic team member, and we’re proud to have her on board. Please reach out if there is anything else we can do to assist you. - Rob"
Profile photo of Charlie Patton

Charlie Patton

September 22, 2022

3  out of  5
rating by Charlie Patton
"Thanks two the in tri.Inc comp.for save"
We responded:
"Hi Charlie, thank you for your feedback! We always do our best to try and help our customers save on their deductible. If there is anything we can do to help make your experience even better, please let us know! – Rob"
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victoria edwards

September 16, 2022

5  out of  5
rating by victoria edwards
"love doing bussiness with this company! been using them for years and they always make you feel like they care and have got your back"
We responded:
"Victoria, thanks so much for the great review! We appreciate your business with us over the years as well and are glad you have continued to trust us with your insurance. Whenever you need us, we are just a phone call away! - Rob"
Profile photo of Frank Davis

Frank Davis

September 14, 2022

5  out of  5
rating by Frank Davis
"Great service from Brandy. Been with SF for several years and they are great!!!"
We responded:
"Frank, thanks so much for your review of your experience with Brandy! We appreciate your business with us over the years, and please know you can call Brandy or anyone on the team whenever you have questions! – Rob"
Profile photo of Eric Hampton

Eric Hampton

September 8, 2022

5  out of  5
rating by Eric Hampton
"Jennifer is the best"
We responded:
"Hi Eric, thank you for the kind words about your experience working with Jennifer! We think she's pretty awesome too. Our team is always here for you and your insurance needs! - Rob"
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StylezbyMiMi

August 25, 2022

5  out of  5
rating by StylezbyMiMi
"Ms. Brandy is ALWAYS helpful!!! Love her . She make sure that I am satisfied with anything before I get off the phone ."
We responded:
"Hi Mimi, thanks for the great feedback about Brandy! We’re so fortunate to have her on our team. Our entire team is always here for assistance with your insurance. Thanks again! - Rob"